Stratos Info Tech
Operation & Maintenance

Keep your technology environment running reliably.

Maintain the health of business hardware, software and infrastructure through a matched service plan.

An open server rack, network switch, a health-monitoring tablet and maintenance tools

Maintain the health of business hardware, software and infrastructure through a service plan matched to your environment. Combine scheduled upkeep, fault resolution and performance review within an agreed scope.

Service scope

What this service includes

A refresh icon with update packages flowing between a laptop and a server

System Updates

Coordinate patches and firmware changes.

A monitor showing a live health graph connected to two servers

Proactive Monitoring

Review service health under the agreed coverage.

A speed gauge above a server with motion streaks

Performance Optimisation

Address relevant bottlenecks.

An open PC chassis beside repair tools and a diagnostics tablet

Troubleshooting and Repairs

Resolve supported technical issues.

A circular lifecycle of a boxed laptop, an in-use laptop and server, and disassembled components

Asset Lifecycle Management

Plan procurement, maintenance, refresh and appropriate disposal.

Business outcomes

What this means for your business

Clearer IT priorities

Organised maintenance

Predictable support scope

How we deliver this

From requirement to working solution

01

Assess

Review your current environment and requirements.

02

Design

Define the right architecture and scope.

03

Implement

Deploy and integrate the agreed solution.

04

Handover & Support

Document the handover. Ongoing support depends on your selected service agreement.

FAQs

Frequently asked questions

Can this solution work with our existing systems?

We assess your current environment before recommending integration, migration or replacement.

What does the project include?

Scope, delivery stages, support arrangements and commercial terms are defined in your proposal.

Let's Build the Right IT Solution for Your Business

Planning a new setup, upgrading your systems or looking for ongoing support? Tell us what your business needs.